Logo de l'association de secours d'urgence Solife

Privacy Policy

Discover how we protect your personal information.

Last updated: May 4, 2025

Introduction

The Solidarity French Emergency association, mindful of individual rights, particularly with regard to automated processing, and in a spirit of transparency with its members, donors and users, has established a policy covering all these processing activities, their purposes, and the means available to individuals so they can best exercise their rights.

For additional information on personal data protection, we invite you to visit: https://www.cnil.fr/

Article 1 - Collection of Personal Data

The personal data collected on this site is as follows:

  • Contact form: Last name, first name, email address, phone number (if requested), subject and message content.
  • Membership / Member Area: Last name, first name, postal address, email address, phone number, date of birth (if relevant), payment information (managed by Stripe), membership history.
  • Online donations: Last name, first name, postal address (for tax receipt), email address, donation amount, payment information (managed by Stripe).
  • Newsletter subscription: Email address.
  • Authentication: Email address, hashed password.
  • Website navigation (via cookies or trackers): Connection data, usage data, location (if relevant), device-related data (truncated IP address, browser type...).

Article 2 - Purposes of Personal Data Use

The collection and processing of this data serves the following purposes:

  • Management of requests via the contact form.
  • Management of memberships and member area (access, communication, renewal...).
  • Processing of online donations and issuance of tax receipts.
  • Sending newsletters and communications related to the association's activities (subject to consent).
  • Authentication management and user account security.
  • Website and user experience improvement (anonymized statistical analyses).
  • Website security.
  • Compliance with legal and regulatory obligations.

Article 3 - Legal Basis for Data Processing

The legal basis for the processing carried out is:

  • For contact management: The association's legitimate interest in responding to requests addressed to it or consent if explicitly requested.
  • For membership management: Execution of the membership contract binding the member to the association.
  • For donation processing: Transaction execution and legal obligation relating to tax receipt issuance.
  • For authentication management: Contract execution (member area access) and legitimate interest in securing access.
  • For newsletter sending: User consent.
  • For navigation analysis: User consent (via cookie banner) or legitimate interest for strictly necessary functional trackers.

Article 4 - Data Recipients

The collected data is intended for the internal services of Solidarity French Emergency and its potential subcontractors in strict compliance with the stated purposes:

  • Secure payment provider: Stripe (for memberships and donations).
  • Website hosting providers: OVH and Vercel.
  • Transactional email service: Resend.
  • Audience analysis tool: Google Analytics.

Your data is not sold to third parties. It may be communicated to public authorities upon official request.

Article 5 - Data Retention Period

Personal data is retained by Solidarity French Emergency for a period not exceeding that necessary for the purposes for which it is collected and processed:

  • Contact data: Duration necessary for request processing, then archiving according to legal requirements (max 3 years after last contact).
  • Member data: Membership duration + legal retention period (e.g., 5 years after end of membership for accounting documents).
  • Donor data: Duration necessary for transaction and receipt issuance + legal retention period (e.g., 6 years for tax documents).
  • Newsletter data: Until consent withdrawal (unsubscribe link).
  • Navigation data (cookies): Maximum 13 months.

Article 6 - Data Security

Solidarity French Emergency implements appropriate technical and organizational measures to ensure a level of security appropriate to the risk.

In the event of a personal data breach likely to result in a high risk to the rights and freedoms of data subjects, Solidarity French Emergency undertakes to notify CNIL and affected individuals as soon as possible.Article 7 - User Rights

In accordance with applicable regulations, users have the following rights:

  • Right of access: obtain confirmation that data concerning them is being processed and obtain a copy.
  • Right of rectification: obtain correction of inaccurate or incomplete data.
  • Right to erasure ("right to be forgotten"): request deletion of their data in cases provided by law.
  • Right to restriction of processing: request suspension of processing in cases provided by law.
  • Right to data portability: receive provided data in a structured, commonly used and machine-readable format, and transmit it to another data controller.
  • Right to object: object to processing of their data for legitimate reasons, or at any time for commercial prospecting.
  • Right to withdraw consent at any time for processing based on it.
  • Right to define directives regarding the fate of their data after death.

These rights can be exercised by contacting our Data Protection Officer (DPO):

  • By email: contact@solife.fr
  • By postal mail: 7 Rue de Champsin, 86140 Scorbé-Clairvaux, attention Moreau Christophe

A response will be sent to you within one month. In case of no response or unsatisfactory response, you have the right to lodge a complaint with CNIL (https://www.cnil.fr/).

Article 8 - Cookie Policy

The solife.fr website may use "cookies" to process statistics and traffic information, facilitate navigation and improve service for user comfort. In accordance with European legislation, solife.fr has updated its privacy policy regarding cookies. Users are free to accept or refuse cookies from all websites by modifying their browser settings.

Currently, we mainly use cookies for audience analysis via Google Analytics. These cookies help us understand how visitors interact with the site anonymously. You can manage your cookie preferences via the banner that appears during your first visit or by modifying your browser settings.

We do not currently have a dedicated cookie policy page.

Article 9 - Privacy Policy Modification

Solidarity French Emergency reserves the right to modify this privacy policy at any time. In case of substantial modification, users will be informed by email or via a notification on the site.

Article 10 - Contact

For any questions regarding this privacy policy or your personal data, you can contact:

Solidarity French Emergency
7 Rue de Champsin, 86140 Scorbé-Clairvaux
contact@solife.fr

Data Protection Officer (DPO): Christophe Moreau